From September 15, 2026, every transport of goods to Norway must be reported to Digitoll at the latest when crossing the border. Three related declarations are sent to the system. If the data does not match, the car will not receive a green signal. Formally, the driver is responsible, even if the declaration is sent for him by a freight forwarder or customs agent. A company without a Norwegian registration must use a customs representative registered in Norway. From March 1, 2027, the customs declaration must be submitted at the border at the latest. The 10-day clearance window ends.
Digitoll mandatory. What has changed in the transport of goods to Norway
From September 15, 2026, every transport of goods entering Norway must be reported electronically. At the latest at the time of crossing the border, and in practice earlier. Norwegians call it a change of order: first the data, then the truck. The Digitoll system is not new. It has been in operation for several years and some carriers have been using it for a long time. What is new is that it has ceased to be voluntary. We explain what this means for the carrier, the freight forwarder and the company that sends goods to Norway.What exactly came into force on September 15
Information about the transport and the goods being transported must be sent to the Norwegian Customs Administration (Tolletaten) electronically before the vehicle reaches the border or at the latest at the time of crossing it. By the way, the previous direct border clearance, which could be used by companies with a separate permit, has disappeared. There is no longer a "we'll do it on the spot" path. Digitoll does not replace the existing systems. Customs declarations are still made at TVINN, and transit is handled by NCTS. Digitoll is an additional layer: information about what is going, what and when.
Three submissions that must match each other
This is where the problems begin. Three related reports are sent to the system:- transport notification - data about the vehicle, driver and journey,
- reporting a collective shipment (master consignment),
- declaration of individual shipments (house consignment). The last one must contain a reference to the customs declaration. If an element is missing or the numbers do not match, the declaration is not closed, and the transport is not ready to pass in the eyes of the system. In practice, this data comes from different people. The transport is reported by the carrier, the data on the goods is held by the forwarder or customs agent, the declaration number depends on the importer. Each link can be late. One is enough for the car to get stuck.
Why the responsibility falls on the driver
The Norwegian customs office indicates the driver of the vehicle as the person obliged to comply with the obligation to declare. The declaration can be sent on his behalf by a freight forwarder or a customs agent, and this usually happens. Legal responsibility remains with the driver anyway. This changes the conversation between the carrier and the customer. The driver is responsible for the completeness of the data, which he often does not create and does not see himself. Therefore, the carrier should know who sends the report, when and whether it was accepted before the car heads towards the border.Without Norwegian data registration, you will not send
In order to send data to Digitoll at all, the company must have a Norwegian number in the local register of business entities or a branch registered in Norway. Most Polish carriers have neither. For them, the only way is a customs representative registered in Norway, who takes over the shipment of declarations. This is not a formality to be completed at the last minute. Cooperation must be set up before the first order appears.What does crossing the border look like
At the largest crossings with Sweden, such as Svinesund and Ørje, the camera reads the license plate of the vehicle. The system checks whether a complete report is assigned to this car, and the information board shows the result.- Green signal - passing without stopping.
- Red signal - the obligation to stop and report at the window.
What is the risk of ignoring a red signal
A driver who continues driving at a red signal violates two obligations at the same time: the obligation to report and the obligation to present the goods for inspection. The consequence is a penalty fee. In more serious cases, Norwegian regulations provide for a fine or even imprisonment. A red signal is not a suggestion.Documents in the cabin remain
Digitoll does not mean the end of paperwork. The requirements for the transport documents that the driver has with him do not change. The moment when the data must be ready in the system changes.March 1, 2027: end of 10 days for check-in
September is the first stage. The second will come in a few months and will be felt by importers. From March 1, 2027, the customs declaration must be submitted at the latest when crossing the border. The rule that allowed you to enter Norway and clear the goods within 10 days is coming to an end. Until then, you can use the reference number when declaring. For many companies, these 10 days were the buffer on which the entire delivery organization was based. After March 1, the buffer disappears and clearance must be ready before the goods physically arrive in Norway. Two dates that should not be confused:- 15 September 2026 - mandatory electronic declaration of transport and goods, end of direct border check-in.
- March 1, 2027 - customs declaration at the latest when crossing the border, end of the 10-day clearance window.
The market was not ready
Customs Support Group estimated before September 15 that 25-30 percent of daily road transports to Norway pass through Digitol. In November 2025, the Norwegian customs office reported 16 percent for road and ferry transport combined. The percentage was increasing, but the vast majority of transports still took place outside the system. Hence the industry's warnings against queues at the border in the first weeks of the obligation.What this means in practice
For the carrier: determine who sends the declarations on your behalf and whether they have a Norwegian registration, do not send the car on the road without confirmation that the declaration has been accepted, educate drivers on what the red signal means and how to behave then. For the company sending goods to Norway: provide a complete set of data about the goods before loading, not during the route, agree with the importer who submits the customs declaration and when, plan changes before March 1, 2027, because then the possibility of check-in after entry will disappear. The application is simple and at the same time demanding: a set of data about the goods must come from the customer before the car starts. Everything that happens after that is an attempt to make up for lost time.Transport to Norway with Transport Group
We handle customs clearance and ferry crossings to Scandinavia. If you have cargo to Norway, please contact our sales department. We will help you organize the data before the car goes on the road.FAQ
What you need to know about digitoll in Norway
Yes. The obligation applies to all transport of goods subject to clearance that enters Norway, regardless of the country of registration of the vehicle and the carrier.
No. This can be done by a freight forwarder, an agent or a customs representative. However, the responsibility formally remains with the driver.
Must use a customs representative registered in Norway.
Yes. The requirements for cabin shipping documents have not changed.